Team members dedicated their day to checking in, organizing and hand delivering residents’ packages.

With 92 apartment communities and more than 23,000 homes nationwide, Wood Partners is well versed in all trending multifamily needs.

Without enough on-site staff to support a community’s day-to-day goals, resident package management becomes an impossible task.

Over the years, Draper and Kramer deployed just about every package management option available.

Up until two years ago, Ivy Residences didn’t offer a package solution for residents of its Hyde Park communities.

Multifamily has largely turned to storage lockers as its package management solution of choice.

It didn’t take long for ZRS Management teams to realize that package locker systems weren’t a permanent package management solution for multifamily. Escalating e-commerce trends led to a continuous stream of resident packages arriving daily, routinely overflowing the available locker capacity.

Two years ago, Griffis Residential knew it had a package problem. The feedback that the multifamily operator was receiving via resident surveys, online reviews and internal message boards clearly indicated that residents weren’t satisfied with the company’s package management.