The milestone illustrates not only Fetch's exponential growth, but also the continuation of e-commerce trends.
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By taking an outside-the-box approach to resident packages, property managers can position themselves as industry leaders and put an end to the package problems that their previous solutions created.
Fetch's CEO, Michael Patton, addresses that by removing package responsibilities from their teams, property managers can turn package services into a plus from a resident standpoint, rather than a liability.
While the current package climate has the potential to damage relationships between on-site staff and residents, customer-centric multifamily companies have the opportunity to demonstrate their dedication to their clients through a progressive approach to package management.
E-commerce is here to stay and package management is a burden that property managers will be forced to deal with at increasing levels for the foreseeable future, says Michael Patton, Fetch founder and CEO.
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