hello! we’re fetch. think of us as your personal delivery experts.
Register for your fetch shipping address today and begin receiving packages straight to your door! With our easy-to-use app, you choose the time and day for delivery that is most convenient for you, same-day or any day!
worry-free delivery on your schedule!
Package delivery just got a whole lot easier! Your community has partnered with us to provide you more convenient package delivery.
straight to your door delivery
The future of delivery, straight to your door.
shipment
We accept and safely store your package from any carrier at our fetch facility.
fetch notifies
You get an instant notification when your package arrives at our facility.
you schedule
Choose the delivery window that fits your schedule, same-day or any day!
fetch delivers
That’s it! Sit back and enjoy package delivery straight to your door.
get started today
registering and using our app is simple
use address
Your new fetch address can be found on your app profile or account settings online.
schedule
Choose one of our many flexible 2-hour windows for delivery straight to your door.
get started with fetch
have questions about fetch?
here are some frequently asked questions and answers
How will my packages get to me?
Upon registration, you will receive a new Fetch shipping address and Fetch code. This Fetch shipping address is your new shipping address that you will use for all your online package orders. The Fetch code tells us what apartment to deliver to, and allows us to link packages to your unique account. Once we receive your package, we notify you via your preferred notification method that can be set in the “settings tab” of the app (email, text, and/or app push notification). If you do not have an iOS device, it will default to text and email. From there you will be able to select from a range of delivery windows and choose what works best for you. Once a window is selected, we will bring your orders directly to your door.
Why do I have to change my shipping address?
This is how Fetch works. You ship your packages to our secure and climate-controlled Fetch facility and we will notify you as soon as we accept it so you can select a delivery window. With the benefits of a commercial address and our close relationships with the major carriers, we are able to receive packages much earlier in the day than you would if you used your apartment address. This also allows our customer experience team to work with the carriers directly and quickly resolve any potential delivery issues for you!
What about medications, extremely urgent, and delicate shipments?
We treat every package exactly how we would want our own goods to be handled. All medicines and delicate shipments will be stored (refrigerated or climate-controlled) and handled properly until it is in your hands. If you have any concerns about your shipment please contact us and we will be happy to talk about it!
Are my packages safe?
Your packages are safely handled (we like to say loved) and stored within our secure and climate-controlled facilities. We also use refrigeration units for all refrigeration-needed and perishable shipments such as your subscription boxes containing food and produce. Your packages are then delivered by one of our friendly and background-checked Fetch couriers.
