For CEOs, it can be the hardest task in a job filled with hard tasks: stepping back from everyday recruitment and people team operations. As a team scales, a CEO simply can’t keep sitting in on every job interview to vet every candidate. However, even when most hiring decisions are delegated to people team leaders or relevant managers, executives still establish company culture from the top.
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By taking an outside-the-box approach to resident packages, property managers can position themselves as industry leaders and put an end to the package problems that their previous solutions created.
Fetch's CEO, Michael Patton, addresses that by removing package responsibilities from their teams, property managers can turn package services into a plus from a resident standpoint, rather than a liability.